You will need to RESET your password if it's the first time you are logging into the new website launched today by clicking on the forgot password link. If your previous orders aren't showing up, that's because they weren't transferred over to this site but you can still view them at https://bitmedia.me/my-account. Please just place a new order ... Read More »
Account setups are usually quick (within an hour or two) but PLEASE wait at least 24 hours before you follow up regarding your order.
(Weekend availability will be limited and account setups can take longer than usual)